Contact the luxury-casino.ro team
Începe să jociHave a question about something you've read here on luxury-casino.ro? Luxury runs an independent information portal, and we're here to help. Reach out to the editorial team at [email protected] and we'll get back to you within 48 hours.
Questions about your Luxury account
If you need help with your player account — deposits, withdrawals, bonuses, registration, or anything else tied to your Luxury login — that's handled directly by the operator, not by us. We're an information site about Luxury, not the casino itself, so we have no access to player accounts or funds.
Contact Luxury's support team through the channels available on the operator's platform. They'll be able to check your account details, process requests and answer questions about your specific situation.
Why this distinction matters
This portal reviews and explains how Luxury works. The operator runs the actual casino — it holds your money, processes your bets, handles withdrawals and manages bonuses. Only Luxury's own team can access your account or make changes to it. Asking us won't speed things up; going straight to the operator gets you answers faster.
Responsible gambling support
If you're concerned about your gambling or want to set limits on your account, contact Luxury directly through its support channels. The operator provides tools like deposit limits, time-out periods and self-exclusion. You can also reach out to Joc Responsabil — Romania's national responsible gambling programme — at the free helpline 0800 800 099 (Monday to Friday, 09:00–17:00) or through their online chat with a psychologist at jocresponsabil.ro, available 24/7. For a national self-exclusion register that applies across licensed operators in Romania, contact the Oficiul Național pentru Jocuri de Noroc (ONJN) at [email protected].
18+ only. This site is an informational and marketing portal about online gambling operators. We do not run a casino, take bets or organise any form of gambling ourselves. For responsible gambling support in Romania, contact Joc Responsabil at 0800 800 099 or visit jocresponsabil.ro.